I just got off the phone with Mthela Tefo at the mtn call centre, i called because i wanted to know when a data bundle was expiring. i could not answer all the security questions because i am not the owner of the account, fair enough, but i answered all the questions exactly the same way my father ...
I opened an account in 2004. IN 2006 I went to the Glen Shopping Centre, settled and cancelled the contract. Their consultant confirmed settlement and cancellation. In Dec 2008 I tried to apply for a contract with Vodacom and was declined due to MTN having me listed as a defaulter. I enquired and ...
I have been charged for roaming data that adds up to over 40 hours on the internet per day. According to the itemised billing most days I spent 30 hours on the internet. Last I looked there was only 24 hours in a day. The total for roaming data was R2600. I logged a query 15 days ago and till now I ...
My contract was due for upgrading since 1 September 2013. I went to [URL Removed] and noticed that mtn has the HTC one. I went to the Irene village mall Mtn on 7 September 2013. The person who assisted me said that that he would order my phone and call me when my phone arrives. After 2 weeks nobody ...
I went to MTN in Nicolway to port from Cellc to MTN and opened a new contract there. Now 5 days later, I have my new MTN sim card but it is useless as I cannot make or receive any calls or sms'es. Apparently my service has "been suspended". I went into the store (AFTER spending two hours ...
I am not happy with the service of Mtn Southgate every time i go there i have to complain and fight for things i am meant to get... i was told Mtn is a good service company but in my opinion everyone at that branch does not know what they are doing... i opened up a new contract there and first day ...