I have a contract phone with mtn and also insured it with them and I can see it was easy for them to call and insure your phone and my phone was since Friday I went to the police station got the case number now getting the insurance department is been calling forever even my airtime got finished ...
I spent over 1 hour this morning trying to get details on my business contract to connect to MTN Active to get a breakdown of my accounts. After 1 hour of MANY phone calls, I still don't have anything... After having my account with MTN for estimate of 0 years, it Seems it will be MUCH EASIER TO ...
I cancelled my contract which had already run its 24 months on 23 August "before cut off date" according to the telephone consultant and still get billed for August and September in full. Therefore I am paying 26 months for a 24 month contract with no airtime or minutes to use in the last ...
I have a Blackberry Bold 9700. Even though the initial 2 year contract is over, I kept the phone on MTN insurance in case anything happened to it. The screen a went a few months ago. I dropped it off at a local branch. They sent it in and it has now been sent back saying "quote rejected". ...
This is now the 2nd consecutive month where I have been incorrectly billed and yet there are no answers for it nor has anything been done despite my complaints lodged with MTN. I was billed for BIS services by MTN despite them having signed documents stating I have upgraded to a Samsung Galaxy S4 ...
Further to the post and reply below, I am on the Vodacom network so the *121# USSD code will not work. Please investigate this matter further and advise since the perpetrator is on YOUR network! Previous Complaint: A subscriber on the MTN network (0836224237) keeps sending "Please Call ...