If I were to find someone who was to explain the billing on my account accurately I wouldn't be posting this. I require an email outlining the debits on my account and thr credits from when I activated both my lines. Id appreciate it if you were to forward me a copies of both my contracts. I ...
So if MTN cannot fix your device they claim "Liquid Damage". This applies even to phones that have never touched water. I have learnt the hard way and I will cancel and port my number to a SP that cares. They even put pictures on a report that aren't even visible. If this is the best then ...
I don't even know where to begin. I keep having endless problems with MTN, and I am at the point where I want to strangle someone right now! There are more dull than happy days since I have been with this so-called "Service Provider". I regret the day that I ever joined MTN! Today, my ...
My Dad and I went into MTN Centurion Mall on 30/09/2013 to enquire about his upgrade that he had requested about 2 weeks earlier. First he was told by the person who helped us that his number did not exsist on the network and when he gave his number, he was told by the person that according to the ...
Hello Please help to achieve some level of service from MTN. During August I had been bounced around between call centres. Thereafter in September many emails sent but still NO contact. My situation is simple. I am a loyal paying customer hoping for a reason to stay on with MTN. I have been with ...
I have been trying to terminate my contract with MTN SP for almost a month. They keep on giving me different numbers for different departments. After a month trying to cancel the contract, i think i managed to cancel it. I'll check if it has been cancelled now. All the costs that i will incur if ...