THE HANDSET HAS BEING, HOWEVER I AM STILL BEING BILLED . RECTIFY THIS IM LOGGED SEVERAL COMPLAINTS IM JUST ABOUT FED UP RIGHT NOW. I WILL NOT BE BILLED INCORRECTLY. I WAS TOLD TO GET A POLICE REPORT/AFFIDAVIT WHICH I DO HAVE. ...
I received an sms which stated that i was 80% over my normal data usage. I called the call centre to confirm if it was correct, as i would have to have adequate funds for this. I was informed by the call centre agent that my data was finished, but i was only payable for between R12-16 and that the ...
I requested a written confirmation that the debit order that went through my bank account on 1/10/2013 would be the last debit order as the contract has been cancelled on 13/9/2013. After confirming that I do not want a statement of the account but a letter confirming the information. I received a ...
To whom it may concern. Im really Disappointed with the bad and uninterested service from MTN. MTN only worries about reaping the profits by debiting us on time EVERY time. I have been a client of MTN for a while and have never missed a payment making me a loyal client of MTN correct? I recently ...
When you need to talk to someone in MTN management you reach... duh.. no one! I have 4 contracts with MTN and they have messed up my data card billing, MTN owe me now R3, 288.71 coming from July 2013, still not sorted out!! Incompetent MTN regional/head office as well as MTN dealer network!! As ...
For the past 29minutes i have been trying to get through to the MTN accounts department with no joy!! when i called the callcenter, the callcenter consultant told me i will not be able to speak with the accounts department manager until i get through to the accounts department as there is no direct ...