This is not acceptable, I am on a BB package and I'm having problems with my signal and downloads, I went to a mtn store so they can send my phone to repair thinking it needs a soft wear update the phone came back and still had problems went back and no one could help me out they told me that I ...
My contract ended in June, no one mentions anything and they keep billing me for the fun of it. Now as i have recently discovered, it is my duty to fill out forms and request the cancellation of a contract that has already ended. Holy Moly!!! Really??? It's like a man that is paid monthly to build ...
Report number 4!!! Still waiting for any feedback from MTN!! From the last response I should have received an email with details on installation of an antenna at my property. Still waiting for that mail!!! Please make sure your using the correct email: [Email Removed] I have never ever in my life ...
Why was R428 deducted from my account, instead of R369??? i never use all my free airtime so it CANNOT be for extra calls!! I want the money reimbursed IMMEDIATELY!!! ...
Decided to phone 808 cos I wanted to know if my contract has expired and I can upgrade to a better handset. I was then told that my contract expired 19 months ago. I then decided to go through my invoices of the past 19 months and realised that even after the expiry date I was still being charged ...
After I purchased a once-off data bundle (which I clearly stated to the operator) I noted that for the next couple of months that my billing amount has increased by the amount of the data bundle i previously purchased. After viewing by balances I further noted that i haven't received any extra data ...