Further to the post and reply below, I am on the Vodacom network so the *121# USSD code will not work. Please investigate this matter further and advise since the perpetrator is on YOUR network!
Previous Complaint:
A subscriber on the MTN network (0836224237) keeps sending "Please Call Me" messages. I receive up to 6 messages a day, at all hours, from this person even though I have called them and told them that I do not know them.
I called Mtn and got passed from person to person before being put through to the pay as you go helpline where I ended the call out of frustration.
Why is it so hard to report abuse of a service and have it sorted out by the correct department?
Previous Reply:
Hello gpmumford,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that a "please call me" can be blocked by dialing*121#option 2.
Best regards
Mantoa
REQ:2721450
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