I am very angry with MTN as they offer very poor service and I want to cancel my contract with them effective immediately for luring me into a contract under false pretences and not keeping their end of the bargin. MTN had promised a discount of about R230 if I upgraded my contract, up until now I ...
I got debited for a number that was previously contract and has now been switched to prepaid and i can't get through to customer care because their useless system keeps asking me to enter the contract number im querying (and then says the number is Pay as you go)!! and the people from the prepaid ...
I took out a top up contract with MTN in 2010 and when it expired, we did not renew or upgrade the contract. The sim card was no longer in use either. MTN continued debiting monies from my account for 6 months until we cancelled the contract & got reference numbers to confirm that. 2 days ago, ...
I received a sms about a year ago, stating that my MTN account has been handed over to attorneys and that R10000 would be deducted from my account. The funds did not go through, thankfully. I queried this at the Cavendish MTN branch and logged a case with them. I also handed in a affadavit with a ...
I cancelled my data contract to the value of R389, giving MTN the normal 30 days notice. They have however kept on deducting the R389 from my account without me receiving any service for those funds. I have also not received a statement or an invoice for those funds. In fact the invoice and ...
I had my brother inlaw book my Samsung Gio booked in for repairs which was only a year old, i was then quoted a rediculace amount that was about R200 cheaper than buying a new phone. I then took off work to visit the repair shop and was told by the lady in charge that it would be best if i claim ...