I went to the MTN store on Saturday, 12 October 2013 at 09H00 to request a Sim swop. After about an hour of waiting they finally figured out how to do a Sim swop and I was told that it would take approximately 10 to 24 hours to activate. I paid the Sim swop fee. Later that day I received a SMS from ...
My number was suspended because i have not been paying for the past 7 months as i lost my job, but last month i started a new job and paid all th money i was owing and they activated my account, now the thing is they didnt give me the airtime for those months, i called MTN and they told me that i ...
I got a contract phone from MTN on the 23rd September, the same day my MTN number was activated. After some days of using the phone I began receiving texts about some bank accounts that did not belong to me, i also started receiving calls from people asking to speak to some Bishop and most of the ...
Hi I've been with Autopage for 13 years, but decided it go direct with MTN. and this is where the nightmare started. It took MTN 2 months to get my number moved from Autopage, but after escalating the matter a million times it was resolved. If only I know that this would be the start of all my ...
I had been experiencing trouble with my provisioning on my data line for the past 5 months, every month I called 808 to try and solve this problem but always got the run around from the agents as well as some of the supervisors that I had spoken to. Until I got into contact with a woman by the name ...
I have complained about the same thing for almost a month and no one has call me at all. I want someone to call me and sort out my issue ...