I applied for an ipad 4 contract at the mooi rivier branch and it was approved, but at that moment they were out of stock but promised me an ipad within 2 days. It has now been almost 2 weeks and still they don't have stock and they can't tell me when they are getting stock, I find it unacceptable ...
My wife passed away two months ago. Since then we have being trying to change her contract into my daughter's name. We have been into the Centurion branch and called the call centre to no avail. There are extra costs of R1700 that were being charged from my wife's bank account which no-one can tell ...
I loaded an uncapped Data Bundle to my phone to update some of the applications on it. It is supposed to run 24 hours. It was running fine on 4-5Mbps when suddenly it dropped to 0.1Mbps. when I phoned them they said that they dropped the data rate after 300Mb. What this is why advertise or give ...
I have been a customer of MTN for the last - 10 years with no issues and always recommending them to anybody wanting to change to or just get a new contract. At one stage I ended up raking up a monthly account that I deemed unnecessary and decided to change my package to a Top-Up where I can limit ...
I have 2 contracts with MTN, I had one of my handsets insured with INSURANCE 5000. when I signed up for the insurance i was told that the insurance covers me from the value of my phone to R5000, but when i got mugged and claimed for a new handset, they said i was only covered for R2464 because my ...
Im tired of going out of my complex just to recieve or make calls... its absolutely revolting that for months now havent had a day i take calls just sitting inside my house... i have to go outside the complex to do that... if you guys dont provide services for my area anymore please let us know ...