I changed my cell phone contract to a " cheaper " one on recommendation of the sales person. According to them I never used my full amount of airtime. Now my bill is up to 3 times more then before and nobody will be responsible or can tell me how to change that contract. Phoning service ...
Response from mtn: "Hello mlwa3000, Thank you for bringing this to our attention. I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved. Please note that MTN runs promos every quarter with ...
Recently I switched to MTN from Vodacom because they had the phone I was looking for. WHAT A HUGE MISTAKE!!! MTN blocks my phone (Samsang Note 2) 5 times a month because " I have reached my limit" I phoned them on the 10th October to sort out the problem, the lady said wait until the 13th ...
What is the point of having a department for lost and phones when the telephone number you supply doesnt even work? Then it takes over an hour to get through? After getting my phone yesterday i had to call from THREE different phones and eventually with many thanks to some dedicated staff they had ...
I have been trying in vain to upgrade my MTN cellphone contract since the beginning of October. I have tried again today, 14 October only to be told again that the October pricing is still not available. Its shocking that MTN move so slow with no regard for customers needs. Unfortunately, after ...
During October, I went to Botswana and used data on a few occasions, notably three periods of about 18 minutes. Upon my return, I found that each had been billed at about R 480.00. I feel that this is ridiculous, as my son who is on prepaid, used data for extended periods and had no such excessive ...