Today my MTN contract was loaded with 150MB and R200 airtime as usual, I posted my pictures on Facebook and what's up profile. After about 3 hours later, I tried calling my mother then I noticed that I don't have any airtime or MB. I was left with 0.01 airtime and 0MB. I thought it was a technical ...
My husband has an account with MTN and the credit that was suppossed to be passed was not done and his phone has been suspended! HE HAS BEEN ON HOLD FOR OVER AN HOUR TO GET HOLD OF SOMEONE AND THE IVR KEEPS SAYING PLEASE HOLD! THIS IS PATHETIC! He just called switchboard and they put the phone down ...
I recently changed to MTN service provider and needed to get my roaming activated as travel quite frequently. I contacted the call center to get it activated. After some ridiculous paperwork I sent to Themba i still have not been able to get my roaming activated. This is not even close to the 4 ...
Good Day, I recently added a new sim to my contract and received a new sim card with the purchase. Shortly after that i have been receiving tons of phone calls daily from people I do not know. (This is very annoying...) I cannot always explain to those callers that this is a wrong number (Whereas ...
Good day. I'm sending out yet another email to you in regards of my complaint reference number is 7150967. On the 13th of October at approximately 08;45 on i had the same problem to the reference mentioned above that i cant get call through and that it tells the other person and i quote " the ...
Hi Is MTN in a habit of playing sick jokes on its customers or what...? My billing info on account A2998100 is incorrect for the past two months. Your crooked MTN direct call agents upgraded my contracts and put extra services without my consent and now I am paying huge amounts of money for staff I ...