After my line was cut off, I called the call centre on 808 and waited 20min without answer. On once but TWICE. Your call centre is USELESS. Do us all a favour and rather just get rid of it. I called Mohamed at the Kloof branch who was fantastic. He got ahold of someone, sorted out the problem and ...
Can MTN please explain to me what EDGE and GPRS means. These words seem to come from 1995 and seeing that we are in 2013 I forgot what EDGE and GPRS stands for. I live 80km from JHB there should be no reason for bad cell phone reception -cut profits to shareholders and make sure we have decent ...
Good day, I just went online to have a look at my unbilled invoice for the current month, and I saw that I was being billed double my subscription fee for the concurrent month, and the month has not even been concluded yet. Please assist as soon as possible. Thank you. ...
I have a contract with mtn that upgraded 2 months back. The previous phone was a blackberry and the were no signal problems. now I have a iphone 5 and one cant make a call without being cut off a few times. That is costing more because one have to call back a few times just to finish the call. The ...
I have been informed by a legal company that I am in debt and responsible to pay the arrears for an MTN cellphone contract that I have not opened, signed for or even recieved a cell phone for! I understand that now days is rife and easy to get away with, my complaint is that I have had NO HELP from ...
I went to Mauritius. I switched of my data but not my roaming. A few days into the holiday I received an sms that I have a bill of close to R12, 000. My service was suspended and there was no way of contacting anyone. When I returned to SA I phoned MTN and asked to be reconnected. The replied that ...