I gave written instruction to MTN to cancel my contract on 6 June on its expiry date 9 August (Ref: 6668080). I got a call confirming that I wanted to cancel the contract which I confirmed. I asked for them to transfer the number to prepaid and got told to call on 9 August to request the transfer ...
I am living in Bloemfontein, Westdene, and my 3G line coverage is horrible, I tried to phone 808 to confirm if the APN Wildcart has been loaded, for its currently impossible to get more than 5seconds of un-interrupted coverage. There are nobody available on the 24 hour enquiry service of mtn at the ...
I ported from Vodacom to MTN because of the bad service I received, however I am so disappointed with the pathetic service again that I've received from MTN Smith street branch in Durban. I went to the store on the 30/09/2013 to do an upgrade on my cell and also took a laptop. I was told that I ...
There is a common defect with the Sony xperia z screen cracking for no reason. My phone is only a few months old and the screen cracked. I was told it is my damage and I must carry the cost. This is absolutely ridiculous! I have never done anything to the phone that would cause this. I want the ...
Mtn had a delay in their system that caused me to receive error messages about a data bundle that I loaded. Now they say I used data so it's basically my problem. I was never notified that the bundle was in fact activated after the delay in their system. It's a rip off that I now have to just live ...
In September 2013 I discovered that my monthly payments off Two Numbers which I subscribe to had not been deducted from my Credit Card Account since January 2013 as my Credit Card had expired and therefore the last 3 digits on the back of the card differed. Nobody from MTN contacted me by phone or ...