I had over R500 accumulated airtime that I paid for on my contract. I upgraded last week, and immediately when the consultant at the branch clicked 'upgrade' all the airtime was deducted. I asked the consultant at the branch as to what was the reason, he said it was a technical error and it will be ...
Yesterday I had my phone, with the sim card. called MTN several times and they could not assist me to a point where i now have to go to a police station to write an affidavit. It simply doesn't make sense to me to say the numbers i frequently call are not appearing on your system and therefore it ...
I called the call centre today at 12:00 just to find out when my contratc expires and just because I didnt know what my pin number is that they ask you and my previous work telephone number the guy says he cant give me the information. What do they think I got a sim or phone I think that this is so ...
On the 13th of June 2013 I advised MTN that I would not be renewing my contract. On the 27th of June 2013 I received confirmation from the MTN offices that my cell phone number will be cancelled effective 6th August 2013 as per expiration date. To date, I continue to receive monthly invoices ...
Hi Please can you assist, I have logged a billing query with MTN where I have been invoiced for content charges, for a period of aug, sept, oct. none of these services were subscribed for, and as i am writing this email i have just been unsubscribed from these WASPA services that i have been billed ...
At the MTN shop in Woodlands I did my upgrade to a AnyTime 100, where the consultant told me that once your limit is reached then it's reached, no more phone calls or anything else. But when I received my bill, it was R 3000 due to Internet usage, so MTN never sent me a notification which should've ...