To whom it may concern My contract expired on the 19.10.2013, I called MTN on this day wanting to terminate it, I also wanted to know wat will happen to my airtym of about R700.00 especially considering that i was billed 4 days before this day on the 15.10.2013.I was told that i can either try and ...
Where to begin First i upgraded from a Blackberry Bold to a Blackberry Q10: The new phone take the micro sim, so i had to do a sim swop. Moeti at MTN Rustenburg Waterfall mall said it will take about 2 to 48 hours for the new sim to be activated, it took over a month, we went to the branch ...
Hi I have been blocked on my data line. I called Mtn and was advised that I am in R2400 debt??? I am horrified as I have always had a 2GB data bundle. I was told that I could not get a report on what is eating the data until my invoice closed on the 20th. I can not accept that as an answer to help ...
I have a mtn contract with a samsung galaxy s3 i am trying to get it insured with mtn insurance i spoke to a call centre agent and told him i need to add insurance on my contract, he said "please hold, you are going threw" i have been on hold since for more than 1.5 hours, and no service ...
I work 4 a gov agency. I was informed that bcoz of my position & grade I have to take a co cellphone. In April, when I got the phone it was on an open billing contract in my name, falling within the corporate acc of my organisation. For Apr-Jul '13 Mtn never sent me any statements or invoices ...
For the 4th time this month we don't have any cell phone coverage where we live. When reporting this to MTN they don't seem to be bothered, not really interested in getting a resolution. Have been a MTN client for more that 10 years, I will be canceling my contract today. ...