My contract expired on the 19th October 2013, but I was not given any notice. The contract is still active and the amount has changed from R88.00 to R150.00. According to the consumer law, 40-80 days notice must be given to the individual consumer about the expiry and tell the consumer about any ...
I had a 24 months contract with MTN without knowing if you must submit a cancellation when your contract expires then was surprised by month to month basis which occur-ed and i phoned and was told to submit "cancellation confirmation" which i did then what a surprise i got for my last ...
Well I got a repsonse from Veronica from Mtn ref REQ:2789710 who said that the matter would be investiagted and some one will get abck to me. Well its been 7days and no response. I have been back to the Store and I was told that I should contact Bright Point myself. Apparently i was supposed to ...
A 3G contract which is paid regularly at a monthly instalment of R99, since its inception aprrox a year ago, was billed incorrectly in April when a sudden increase of over R3500 showed. Mr Morris disputed it immediately. Unwillingly paid and settled the R3500. MTN are refusing to give a breakdown ...
After calling 4 times to receive my invoice that i did not receive as i always do on my email i am still not receiving it. they keep telling me you will receive it. The first call was last week second one was yesterday and another 2 today.??? i need to issue the company this invoice by the end of ...
MTN is definetely the WORST cell phone company in the Country!!! ONCE AGAIN its going to cost me time and money to explain the story again regarding the overdebiting. This month MTN finally passed a credit regarding the overbilling for BIS which was cancelled months back, but the incompetent staff ...