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Mtn
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Page 677

Mtn
MTN., and LIARS

I have been trying to get MTN to contact me since the 18th of January. All my emails get the same response: We will contact you within 10 days. But that never do. Calling the company gets the same response: Gareth will call you tomorrow: But he never does. Gareth is either the busiest or the worst ...

Mtn
INCORRECT INFORMATION BY AGENT!

On the 20th of August, i received an sms stating that i had went over the limit by 90% on my data contract. On the 21st of August i had called into the call centre to verify this & the agent i had spoken to stated that i had only went over by R12. I had enquired about the period - 21st of July ...

Mtn
Billed incorrectly

I was sold a contract phone on the agreement that I will be paying a prepaid contract of R149.00. On the first month I was charged R275.00 with the explanation that I was paying charges for the admin fees, and my installment would go back to normal on the second month, but on the second month I was ...

Mtn
Refusing to Refund me

My contarct expired 31 January 2012.After the expiry date MTN CONTINUED charging me Promo Service fees until the date I called in and enquired. All the agents I spoke to told me that I was owed 19 months of promo service fees and that it will be credited to my MTN acc and to Bank Account if I so ...