Every month my account is loaded with 750 mb as part of my bundle. This month was no different except 5 seconds later it was depleted at 2am on the 13th. I then get told from 808 that no one can help me and I have to wait till the billing cycle is complete before I can query it. Firstly, Mtn wishes ...
I bought a generic charger for my S3 from the MTN shop in the Dihlabeng Mall, Bethlehem which did not work properly from day 1. I took it back 10 days later after much research, fault finding determining if it was my phone or the charger. I finally determined that the charger and/or cable were at ...
When I signed up for my 2 year cell and data contract I was assured that I would receive a 3G signal. For the first 12 months I received a 3G signal. For the past 7 months the signal has been so erratic I have been unable to use my phone or modem for long periods in the day. I must have phoned at ...
I SUBMITTED ALL MY DOCUMENTATION 22/10/2013 - 11.00 AM TO MTN TO APPLY FOR AN CELL PHONE CONTRACT. I HAVE TO ASK THEM VERY KINDLY OVER AND OVER AND OVER CAN YOU PLEASE GIVE ME AN ANSWER IF I MAY PLEASE HAVE AN CELLPHONE CONTRACT. TODAY IS 23/10/2013 - 16:48 PM. I TRIED TO CONTACT THE PEOPLE AT MTN ...
Hello Peter I originally requested that MTN give me a quote to cancel my current contract, which is due to naturally expire at the end of January 2014. The email was sent on 10 August 2013. After send numerous follow up email, first contact that I received back from MTN about the cancellation was 5 ...
I'm still waiting on MTN to respond to my original letter dating back to April 2013. No proper feedback or lack of interest still carries on till now. My original complaint till now includes wrong billing/account/service that's bad and no interest from MTN. I will do this every week until this ...