Days have passed and the MTN Regional Management have not given me any feedback as promised on my first report and on that regrad I today I once again called MTN Customer Care to find out where they are with my process only to find out that Franchelle to me about logging a call as there's NO ...
I have a contract with altech Autopage on mtn. We used mtn loyalty points to download data on 0836003009 Altech blocked the phone and when I called to query they said they are waiting for feedback from mtn. It's been over a month and still no feedback from mtn. I tried calling myself and was told ...
MTN Active, the clients portal, is NOT USER-FRIENDLY at all. Can't access it to see my portal. Login is impossible. MTN South Africa Hi ..., thank you for your message. I am so sorry to hear that you feel that way. What is the problem? What error are you getting? Can't login with login details I ...
Follow up complaint. I posted a complaint about my missing phone and Mtn responded on the site on 16/10/13 (Wenzile Masina REQ: 2793870). I was informed that my complaint was referred to regional management and that i would be advised of the outcome. Today 23/10/13 I received a sms from the ...
I have been waiting for delivery on my cell phone for 22 days now and still no one has a clue as to why it has not been delivered. I phoned numerous times and all I get is empty promises from them we will phone you ridiculous I have to phone them and even Rtt themselves only to find out the phone ...
I wanted to know how much it would cost to terminate my contract early. MTN Menlyn refused to help me. They told me to phone 808. After 7 calls and hanging on (20min) for the cancellation department (with no answer) I gave up. ...