I have two contracts that ended their 24 months contract at the end of August this year. The one was cancelled and the other upgraded, but I am still being invoiced for the one which is supposed to be cancelled already. Apparently they don't inform you that you must send in a letter or call to ...
My account was suspended becaues I missed one payment. I paid the next day and was told my sim would be switched back on the next day.. it's been a whole week now. When ever I go to the store to ask them what's going on they tell me it will be on the next day. When taking out the contract at MTN I ...
This is the 2nd e-mail I am sending you in connection with the problems I have with this phone on a contract that is 5 months old. If I have no feedback by close of business today I am reporting this matter to Hello Peter. Your Customer Complaint form does not work properly... I have a problem with ...
On Fri 13 Sept I logged a query with Delvene at the MTN Branch in Oudtshoorn (ref 2657578) a billing amount that escalated from R149.00 per month to R1264.96, I wanted to now how this happened as the invoice only states "Packet Switched Data Cells". On 20 Sept I went back only to get told ...
On the 18 October I bought a samsung e2222 on prepaid for my daughter before I bought the phone I asked the lady who was assisting me if the phone has whatsapp she said no but I can download it from the internet I tried to down it but I couldnt on Monday I called MTN Wonderboom to tel them that I ...
I had a contract with mtn for a R149 pm for 24 months when the contract was up i walked into a mtn store in vanderbijlpark at the checkers and asked the lady behind the counter what i should do she then said that i should cancell my debit order because if the contract is up they will cancell it. ...