I have been charged an amount of R426 pm for over a year for a laptop I never received! After trying to sort it out unsuccessfully with 2 staff members, I finally approached the store manager who agreed over R4000 was due to me and promised to attend to it. In the roughly 3 months I have been ...
When I took this contract 2 years ago I gave my proof of residence and now my phone is blocked due to Rica, I want to use the money on my phone before my upgrade takes effect and I am unable to due to someone not done what he or she is suppose to. I spoke to a consultant a month ago whom said he ...
Hi there, I went into MTN about 2 weeks ago now, to complain about my contract that had suddenly been changed from my samsung s4 R399 /month to my old blackberry contract at R329 /month with bis. Inturn I had a bill double the amount as I had no data bundle/free minutes/sms's. I was told that ...
Ok Mantoa REQ:2786146 You are now being robotic. Please be a human now... I am not talking about what you are harping on... Answer these questions: - Did MTN listen to all calls that I made? - Did I, as a customer, get what I was promised? - Was my complaint resolved? - What did MTN do to help ...
On the 23rd Oct at 17:55:59 I went to buy Data Bundles for Internet at CNA Sunward Park. After having loaded them my balance still showed R0. I spoke to Thabo at the call center who asked Lucky to help and he didn't. I entrusted into MTN and supported them only to be robbed of R200. The vouchers ...
Received our mtn bill at the end of September & to our surprise the data bill was R2600, we have had the contract 23 months and have been paying R149 every month. The thing that baffles me is how does a bill go from R149 to R2600 and this month again R2000. We have called 808 to give us an ...