After complaining about the exceptionally bad service by MTN a few weeks ago, I have managed to upgrade to an iPhone5. I had it back with MTN within 2 weeks, with a request to do a warranty check on the phone. Eugene promised I would have the phone back after about 5 working days. Two weeks later ...
DEAR MTN I lodged a complaint on Tuesday 15th October about how pathetic you and your service is. Once again... im back!!! i took my phone back to your Hemmingways East London branch - dealt with the Manager (Tammy)... was promised one of the MTN people would contact me to discuss my phones ...
I tried to upgrade my phone via mtn direct. The person did not exlain to me that my contract would be changed to a data package ant that all my airtime would be lost. I have tried to cancel the contract in september. I am on data. Thus i cannot phone, sms or anything. I have phoned numerous times ...
21 October 2013 lost my cellphone done all the necessary to log claim from case number blocked handset and simcard and completed paperwork in mtn branch west gate mall then they FAX it off then I asked them how long will this take with a strange look salesperson replied " we actually don't ...
On 18 Oct, i sent through a request with documents to unblock my phone and was told of a turn around time of 72 hours, on 21st i called again to follow up and also put another request for my other phone to be unblocked, my first phone however was said to still be blacklisted of which i was told to ...
After I had very bad service in the upgrade and delivery of my Galaxy s4 and Galaxy tab 2 combo I was promised by Lee-Anne that my account will be credited with two months subscription and promo fee. To date nothing happened. Nobody is answering the phone on number 0831233667 option 1, I have tried ...