I have been a loyal contract customer of MTN for more than 10 years now and recently decided to over to prepaid in order to have better control over my spending as I kept getting bills for over R2500. This worked well however I have realised that MTN does not offer the same type of service to their ...
Hi, I applied online for a top up contract online, about 4-6 days later I eventually received a call from Able to process the contract, on the 14th Oct 2013, he said he would notify me of the approval the next day. Then it went quiet for another few days till I received a sms on the 18th Oct 2013 ...
Would like to report some absolutely shocking service from the MTNSP Retentions dept I recently 15/10/2013 upgraded my contract, but have been battling ever since to have them honour the recurring monthly data promised 14/10/2013 - I applied online for the Samsung S4 mini on anytime 200 upgrade ...
There is no way you can contact me because you have terminate your service even in a prepaid phone. Mnt needs to train your staff properly I spoke to eight or ten people asking them how much I need to pay to cancell the contract they told me R1500, because I knew I'm no t able to pay anymore my ...
I have been doubled billed for data services and then get some and bull story about there been one bill that MTN sees and a different one the client gets. I'm pretty sure that millions of MTN customers are getting ripped of like this. ...
I had an problem with the billing on my MTN contract, tried to call customer service call centre but everytime they transfer my call it will be cut. I wrote an email on the 27 September 2013 to customer service explained my situation. Got an email on the 28 September 2013 (Ref. No. 7104087) from ...