I've lost my phone and I'm trying to lodge a claim with MTN Direct. I have blacklisted my phone, received the case number and itc number, all I need to do now is lodge the claim. Mtn Cresta said they can't help me as the don't deal with MTN Direct claims. They referred me to MTN Constantiakloof. At ...
Contacted 808 as activations on my new number was RICA barred. I don't understand how this can be, as i have two other contracts with MTN! and provided I.D and proof of residence on delivery! Martha advised me to go in to a store! The reason I contacted MTN direct was to avoid going to a store! ...
I BOUGHT A BROKEN PHONE AT MTN SEPTEMBER, I FOUGHT TO SEND IT TO REPAIRS I EVEN REPORTED HERE, THEY EVENTUALLY SAID I MUST TAKE IT TO CRESTA WHERE THE CONSULTANT BY THE NAME OF LEROY SAID HE CANT HELP, I WAS EVENTUALLY CALLED BY BALISENG WHO WAS VERY NICE TO TAKE MY PHONE IN, I DID IT WAS THE FIRST ...
Yet again I tried to contact the insurance department numerous times and it seems there is actually no one either working there or no one willing to answer the phones... ALL I want is to update my new handset details incase my phone gets damaged. I did an upgrade 3 weeks ago and would like to put ...
I took my son in to MTN Century City on Monday 30 Sept to upgrade his phone. He was keen on getting a Samsung and settled on the Galaxy Xcover2. We asked the sales rep, Sandy, if the handset was NFC enabled and she said it was - she admitted. When researching the phone Samsung's website stated that ...
I'll keep it short... since the Merger I am unable to login to MTN Active. I use MTN Active to monitor my account, to try and prevent "Incorrect billing" that happened in the past. When I called the callcentre I was told to email MTN Active and they will resolve it. Here are 2 reference ...