MTN responded to my reprt REQ:2732830 on the 2nd October saying that query has been escalated to the Regional Management and that I would be advised on the outcome. It is now almost 4 weeks later and I have not heard from anyone!!! How long is this going to take! I eventually went back to the ...
I called MTN on the 22.10.2013 to take out a contract for the Samsung galaxy 3 tab. I was able to take out the contract but later decided to opt for more data and the same tab for R30 more. I was told that when the courier company calls that I need to tell them not to deliver as it needs to be sent ...
On 27 September Mtn delivered the wrong much cheaper TV at my home, than the one specified in our contract. I immediately reported it with no success and after a week I got an answer from a Mantoa (REQ:2750206) advising me that this has been escalated to the Mtn Regional Management and I would be ...
I applied for an additional contract at Mtn Promenade branch, 3 weeks ago. I am still waiting for the phone (Samsung galaxy pocket), as they have been saying for 2 weeks they don't have stock. The service at this branch is pathetic. I have to phone them to find out what's happening. Even when I go ...
I took my son to MTN on Monday 30 September 2013 for his upgrade. He considered getting the Samsung Galaxy Xcover 2 but first needed to clarify the specs with the salesperson. First off, the Samsung website, which has subsequently been updated and changed, indicated that the phone has 4gb memory. ...
I am frustrated and quite annoyed to try and deal with the incompetence and un-helpful people within MTN. I find this appalling! Contract number in question: 078 519 1676 I have been fighting this issue for months now, i have spent money and money when i haven't received service, my mtn sim card is ...