My previous complaint re MTN has still not been resolved. MTN's response on Hello Peter stated they would contact me, that was over a month ago. Dullstroom has ONE tower covering the town, and it is faulty. The signal is intermittent at best, with 3G available only from time to time. I can see the ...
I recently bought my BIS package, loaded it onto my cell phone and received an sms stating that my activation was successful. Following this none of my internet services wanted to work. I called MTN, who notifeied me that i have to load ANOTHER R60 onto my phone and then contact them to have my BIS ...
I am up till the point where I am looking for ways to take legal action against MTN. Every piece of documentation MTN requested to investigate my coverage problems, I sent immediately. I received one e-mail back with a reference number (which I found out was incorrect) on 01-10-2013. This a month I ...
I upgraded my contract approximately on the 12 August 2013. I also took out an additional contract. Petunia had captured all the details. 2 days later and our new phones were still not activated. The store contacted me and stated that petunia had captured the information wrong. Therefafter my phone ...
I am with mtn since I got my first cellphone (about 30 years) this is the first time ever that I got an account for data been used to the amount of R 7375.73. I phoned in and logged a request. The data specialist emailed me to say that the data used was on my phone. I asked for more info like times ...
Firstly thanks for the telephone call & responding to hello peter, i am not happy at all with your respond. i would like to know what is the free loyality sms for, if my rand value is used up by sms & i have to make a urgent call to family & friends i will be charged for that call (easy ...