This is my second report regarding MTN on the same issue. MTN have been stalling paying back my money that they illegally took out of my bank account for over a month now. Their newest thing is to ask me a bunch of security questions, one of which is a MTN PIN. I don't have one. I have had this ...
I switched to the Samsung S4 and stayed with MTN (I was planning to switch to Vodacom after 15 years) based on the availability of the MTN750 (R750 airtime, 750 SMSes, 750MB data) with that phone for R849 per month (Renee, MTN Direct). My first bill was double my normal bill. My second even higher. ...
On Thursday 24 October, I called MTN direct to enquire about upgrading my contracts. I have three contracts, two voice and a data card. I spoke to a lady in the call centre (Sales code: 160139), who assisted me with the upgrade and the activation of a fourth contract. 1. The lady in the call centre ...
On the 19/10/2013, I purchased mtn airtime of R100 via mobile banking. There was a typo during the purchase and the airtime went to the wrong number by 6am and I immediately called the call centre about the matter as the other party who received the airtime was not corporating with me. I was ask to ...
I renewed my contract last year got a blackberry 9320.this year march the phone packed up.got a replacement after 2 weeks.in august the replacement phone also packed up.gave mtn ladybrand the phone in september .mtn ladybrand gave me the phone without checking it only to realise that the phone was ...
I applied for a contract in september at the mtn store at campus square, the first experience i had was Terrible, Piela from MTN called to advise that my cellphone is ready for collection, only to find out when i got to the store that they dont have the phone yet!! But that's not what the complaint ...