My mother is a pensioner that recently had a back operation meaning she can not drive at this stage and is reliant on my brother or I. I took her to the MTN shop situated in Constantia Kloof, close to the MTN head office on 14th avenue last week Saturday, the 26th of October for an upgrade. She ...
On Saturday 21/09/2013 I upgraded my contract and took a 7" Samsung Tablet 2. On the 5 October 2013 I returned the device due to mail function battery. I was told by Anele that it should take about a week. On Tuesday 15/10/2013 iI went to the branch again to find out that the device have been ...
I have been incorrectly billed for three months, everytime I go into the branch they tell me I must wait for the following month in order for it to be credited, well this has now gone on for the third month and they are still billing me incorrectly and no credit has been given. The rep from ...
Had been a customer of MTN for many years. Currently, with two cellphone contracts that of which one ends this month, the other one February 2014. All my accounts in order. Offered, telphonically, another Laptop contract in May, still commited to that. Refused for Upgrade because of My refugee ...
I entered into a 3G data contract 3 months ago. I got no signal reception and the 3G is as good as useless. I have phoned the call centre and gone to different branches numerous times to try and fix the problem but each time get sent from pillar to post and get nowhere. A technician was sent to my ...
I applied for an additional contract on Monday 28th Oct at about 17:00, and was told it would take 2-24hrs and I would be called before 12:00 the following day. 24 hours later, no call. I went to the store and was told there was some delay and I would be called when it was approved. another 24 ...