I "LOST" MY PHONE, IT IS INSURED THROUGH MTN SP... TRY GETTING HOLD OF THEM... NOT A CHANCE!!! EAGER TO SELL YOU INSURANCE AND I MUST SAY A PLEASANT EXPERIENCE ONCE YOU CAN GET HOLD OF THEM, BUT TO GET THERE!!! HOLDING ON FOR 40 MINUTES NO JOY, 17 MINUTES NO JOY AND SO IT CONTINUES. ...
I contacted MTN on 16 Oct to inform them that my Samsung S4 screen was cracked. I spoke to Dolly Buthelezi who advised I could get it fixed using the ADH service that Samsung offers or pay for the repairs. I told Dolly I had not been made aware of this service when I purchased my phone and hence ...
Mtn was suppose to be our new service provider as they have such great ranking well guess what they are the worst. Firstly no contracts was given only the phone, and hey good luck in getting it afterwards I'm still waiting 2 months later, there staff are not trained on prices for insurance as we ...
Hi On the 24th September I applied a contract for a Samsung galaxy note 3 with gear at MTN Trade route mall after having called to ask if they have the devices, had to wait 48hour for approval, eventually I got the approval sms, call site and the agent that answered the phone said they don't have ...
I bought 300mb of data on the 10th of October using my loyalty points. I first logged the incident on the 14th of Ocbtober - over two weeks ago. I phoned a couple of days later and had to log another incident. I still haven't received the data and people don't phone me back. Here are the two ...
I upgraded my phone last week Monday to a Samsung S4 and after having a week to play around with the phone I've noticed a few features such as air gesture isn't working (the manual is asking me to activate the option air browse that I don't have under the settings option). Today is the 7th day to ...