I stay in Northriding and work from home. My cellphone is my ONLY line of communication between my clients and I. My cellphone will be next to me and I will just receive SMS's that I have voice-mails and or missed calls without the phone ringing. Before you blame the handsets, I have tried this ...
I took a contract for two phones with MTN earlier this year, on February 2013. This was for an MTN TopUp Account and the amount which was stipulated was R333.00 per phone. Everything was fine until I was billed for R393.00 per phone. I immediately queried this and was told that someone would get ...
On Saturday the 19th of October 2013 I purchased a contract at MTN on a Sony Xperia Z1 but only started using the phone on Sunday. When I removed the plastic cover over the battery I saw a crack in the phone that I did not even drop or put on a hard surface. I took it back the following Monday ...
MTN collected R7200 from my account after I paid R7000 on 17 September. I've been battling ever since to get my money back. I spoke to all the ladies mentioned above - including a very rude supervisor - Prudence - and every time they ask for the proof of payment, which I sent through 3 times ...
I have been on the phone now for almost minutes waiting for a consultant to take my call. I need to cancel one of the cell phone numbers on my account, but obviously MTN makes it as difficult as possible. ...
I have an MTN 10 Gb uncapped 3G package. On previous occasions when I have reached my cap I have been throttled - all good and fair. I have on certain occasions purchased a top up at which point I have been unthrolled for the duration of the top up bundle and then throttled again until the month is ...