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Mtn
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Page 615

Mtn
Insurance claim

My cellphone was on the 16th of october 2013 i reported and filled the claim form on the 21st of october and called the call centre after 4days. I was told the claim form was not received so i faxed it and called after 24 hrs to be told that it was not received again. I went to MTN and asked them ...

Mtn
Phone Problem not resolved

I took a contrackt from MTN on a Samsung 7 inc tablet and a Samsung S3 minie smart phone the smar phone. Sins day one the reseption on the smart phone is bad. And keeps on coming up with a mesage goolge play store cant open the phone also just freezes. I took the phone back and the send it in a ...

Mtn
Inconsistent Information

My son lost his sim card. He still wanted his old number, so we called the Mtn Call Centre to find out the process as to what we needed to do to get a sim swop. We were told to just go to an Mtn branch with my ID. When I went to the branch, they told me I needed to get an affidavit and get the ...

Mtn
Leaving the customer ignorant

After having taken out my first cellphone contract (anytime 100 - R319/m), i was never made aware of how the 'pro rata' works or what it even is. I opened by contract on the 24th Oct. I reached my credit limit very quickly and was consequently unable to make calls, use data or sms, im not even able ...

Mtn
Lines suspended before billing due date

So MTN does it again! They have cut off my services for payment which is due on the 25/11/2013 according to my statement, today is only the 04th of November 2013. They claim that my account is in arrears hence the suspension I paid up my arrears so I don't see what they are carrying on about. 2ndly ...