I have taken my newly purchased cash cell phone as the battery hardly lasted a day, it being under warranty I returned it to the store. I have not heard from the store after 10 days, after 3 weeks I went in myself to discover the phone had been there all this time. Upon returning home there were ...
On Tuesday 5 Nov 2013 I took my phone not even 3 months old to Boksburg MTN repairs centre. They promised me that I will receive my phone back that very same day by cob. I phoned them by13h00 to find out out what the status is and they told me that they are still waiting for spares I must phone ...
After visiting the MTN on-line site to purchase a pre-paid cellphone I decided to add a cellphone to my "shopping cart". The next day when I got to work I decided to complete my purchase. I then discovered the site is under construction which made it impossible to do the payment. After ...
1month 11days since my first complaint & nothing has been resolved! I took my own initiative & called around to get in contact with MTN Insurance! I was told I needed to call 808 & request to be transfered directly, which I did. My insurance claim was done by the contact centre agent ...
Sharon had gone out of her way to get my issue resolved with my "new" not working SAMSUNG S4 Mini. After weeks of frustrating telephone calls and no return calls when I was promised that someone would return my call, she took on my case and reported back on a constant basis. Sharon ...
It took me nearly 15 minutes to reach a operator to assist me with the reporting of my phone. She then put me through to another section after which I received a message: No available operator, please call again later" and the phone went dead... This happened two times. I'm using somebody ...