After 3 year on the same contract with MTN I decided to upgrade on the 23/04/2013, for a combo, S4 plus Samsung Galaxy Tab3. My contract was approved but later I was told by MTN MTEdgecombe that the Samsung Galaxy Tab3 was not avilable. For 4 months I was unscrupulously deducted extra money for ...
Going on for 40 minutes that I am holding the line waiting for assistance for the cancelling of my contract. Ridiculous, absolutely ridiculous. Although I would never have expected anything less from MTN. So glad that my contract with this SP is finally ove ...
How long does it take for MTN to respond to a complaint? i have my MTN contract for a number of years now and this is the first time that i requested an early upgrade because my phone does not work. The phone is damaged as it fell but i keep asking the call centre staff for a 2 month early upgrade ...
I recently ordered a iPhone 4 online for R1999, and paid immediately. Reference number: 33998865881 Almost a week later NO delivery. Had to make about 10 phone calls (and got cut off at least 7 times, the other 3 times I was greeted with extremely bad attitudes) to try and find out what's going on. ...
I have logged a complaint before with no assistance from MTN, now MTN handed me over to a debt collecting agency which is unacceptable. SMS confirms I must pay - R6 000 for a laptop which was returned within the 5/7 days, reason for returning the laptop was due to no 3G coverage in my area. This is ...
I HANDED IN MY PHONE FOR REPAIRS LAST WEEK, I CALLED THEIR CALL CENTRE TO ASK IF THERE IS ANY PROGRESS ON THE PHONE AS I USE IT FOR BUSINESS. THE LADY REPLIED BY SAYING THEY HAVE NOT RECEIVED THE PHONE FROM BROOKLYN BRANCH. WHAT BAD AND PATHETIC SERVICE. WHY CANT THEY UNDERSTAND THE URGENCY OF A ...