On Saturday on the 9th of November 2013 i went to Vincent Woolworth's to fetch my cellphone (Blackberry 8520) after they sent it returns to repairs, i find that my Blackberry surrounded rubbers are very damaged as if they are eaten by a rat or mice i don't know what was going on, in my cellphone. I ...
Submitted papers at MTN Long Beach 3 months ago to transfer the name of my contract. Found out last week after numerous complaints and emails that the transfer had been cancelled. Got a call from Ricardo the Long Beach Mall Store Manager who said he would look into it and get back to me, still no ...
It has been over 3 months since i logged my query regarding a credit of my account. Every time i call in it is the same BS story, "We will send it in for approval". How many times must i accept this excuse? Just today, a call centre agent drops the call on me! How is this kind of service ...
I requested a transfer of my MTN 350 contract and details, to be separate from my father's (since he was the main account holder on his MTN 200 contract). I went to MTN Parkview, filled out the transfer forms and was informed it would take 3 months. On the 31st of Oct. 2013 My father received a sms ...
6 months ago I went into the Morningside MTN branch to check if my cell phone was insured. The lady assisting me assured me that I was covered. 1.5 weeks ago, my phone stopped working. I took it into the Morningside branch to get it checked out on 4th Nov 13. They told me the fastest way to get ...
I booked my mobile in 02 November. I never received an sms to let me know the phone was ready for collection. Luckily I checked. I went to collect 11 November in the morning. I decided to charge my mobile in the car and clearly the problem was not fixed. I am not sure if it was ever looked at quite ...