Opened a new contract with Mtn Direct on the 12/11/2013. Delivery was due on the 15th, RTT called to confirm my details, my name was misspelled. I have been the one calling for feedback and been told that the only that can help is Siphosethu Ntuli. Spelling has not been resolved. Very disappointed ...
Last year i took a contract phone and after losing my job i was unable to pay my account, but i got a job in september and end of the month i paid all the money for the the past months, now my problem is i am unble to get a loan from the banks they are saying that MTN has listed me, so please how ...
Good day, About 4 months ago, I took my BB Pearl 9105 to MTN Montague Gardens to have it repaired. The repair charge was R1100, which I accepted, as I really did not want to lose the phone. They gave me a brand new phone, with new plastics and everything. I was extremely happy about this, ...
I was billed for data roaming R2967.46 of which is incorrect according to my Itemised Billing (Invoice number E586673326) which reflects all zero amounts for any international data roaming and I should have been billed R521.26 instead. I then proceeded to the MTN Woodmead branch @ 9am after seeing ...
I have sent numerous e-mails to Marc Maleking who dealt with my claim. He informed me that the claim payment will take 5-7 working days. Today is the 7th working day. No payment was received. I want to know if there is anything they need and when will my claim be paid? I have sent 3 e-mails to Marc ...
I upgraded a contract with MTN Clearwater mall, which had a Samsung LED TV with it, I was told that the TV will be delivered within 14 days but still nothing has happened and today is the 16th working day, there is no sign of this happening, I cannot get hold of anyone at MTN as the customer care ...