On 3 November I put in a complaint regarding MTN being unable to complete my transfer of my personal MTN account into my business's name. (my signed contract for the transfer is dated 20 September 2013). 4 days after my original hello peter complaint, I got a message from MTN saying they will ...
On Sunday 17 November 2013, i bought the supposedly "unlimited' 24 hour deal, as i had to view an online teaching, which was very important to me and my wife. Much to our surprise, we could not even connect! We tried viewing something else and we couldn't. i tried downloading some small stuff, ...
SEND MY BUSINESS CONTRACT PHONE OF WHICH I PAY MORE THAN R1000 PER MONTH THE 2ND TIME IN AND FOR 2ND TIME THEY REFUSED TO ASSIST ME WITH A LOAN PHONE BY MANAGER. NO EFFORT MADE ALTHOUGH 2 BRANCHES AND SERVICE CENTRE 1 MINUTE DRIVE AWAY. STOP DT ORDER AND STILL WAS NOT TAKEN SERIOUSLY. IN SHORT I ...
I have never come across such a bad service provider. Mtn is honestly failing on even the simplest levels 1. On Sat morning I bought airtime, converted half into data the other half stayed as airtime. This purchase n load was made round 10:45 am I sent an sms and made 3 failed calls but by 6 pm ...
My cellphone got at 1am on the 17th of November 2013. It was a Blackberry 8520 which was synchronized with my gmail account. I called the 173 number and I was told MTN can't cancel my sim card because it is on prepaid, that I must wait for 9am and do a sim swap inside an MTN store. The call center ...
I'm very dissapointed with MTN. I have 1 contract with MTN. On the 25th October my bank account was credited with an amount I don't know and I called MTN in Bethlehem to query the amount. They advised me their systems were offline and they'll get back to me but no one did. I called 808 to find out ...