MTN officials please tell me how long should one wait for their phone? whole month!!! to hear what is going on with the phone in repairs... please better your standars of communication. ...
I have been sending this message about 3 times to [Email Removed] everytime receiving a reference number, but ignoring me. Ignoring me for a week is surely not good customer care? The 11th was the first time I have asked for advice via customer care... "Hi there, I have a data contract on ...
I opened a 3G account with mtn early this year. in May/June someone opened 3 additional mtn cell accounts under my name. i called mtn to close the accounts in mid august (sending them an affidavits). By end of august 3 new accounts were oped again. mtn said they will investigate the matter but til ...
I upgraded to the Iphone 5 (I'm on contract with MTN in Galleria Mall) On Friday 8 November 2013 I collected the phone at MTN, my sim-swap only went through on Sunday afternoon (after numerous promises and calls), so I was unable to use the phone for 2 day's. I had 5 days to test the phone and ...
This weekend, I noticed that R1 000 was missing from my Absa debit card account. Upon closer inspection of my bank statements, I saw that several debits had been made called POS MTN Eazi Recharge. R300 here, R200 there, etc. I phoned the MTN call centre five times this morning and not one of the ...
I've got a prepaid cellphone simcard with MTN for about 2 years. My son phoned his dad on 08/11/2013. On that same day Darshan Perumal issued his cellnumber to a business client on contract. So that number doesn't belong to my son anymore. I phoned MTN on Saturday, spoke to nearly the whole call ...