I upgraded at MTN on the 30th June 2013 to a Samsung Note 2. I had about R700 airtime that was suppose to be carried over. There was some problems with the initial upgrade which the salesman indicated he would try and solve. After 2 months and many visits I was informed that I had actually scored ...
I have been with MTN for about a year. and they have been fantastic. I am on the 3G Uncapped Lite Bundle with the B683 router. They sent me an sms to register the device on the new mtn website. This sms was about 6 months into the contract. So, I registered. WORST MISTAKE I EVER MADE. When I ...
I went to the Istore in Cavendish with whom I am satisfied, the iPhone's Launch was friday and I desperately wanted the new iPhone. Istore told me they only have one golden iPhone left and that I was compelled to take out a contract with MTN to get the golden iPhone. Immediately I am disappointed ...
So, it's been 2 months now and my problem is still not sorted out. Call centre 1555 did try to help but advice that I should go to a branch. Key West MTN and WESTGATE MTN said I must go to clear water mall to get the software downloaded on my phone. I took the day of (Sunday 17 Nov. 13) and drove ...
Issue 1: For the month of October MTN sent me a sms: Your inclusive data bundle has been cancelled. Then when I called they told me I got my data but used it up in one day... this never happened to me in 4 years of being with mtn... Issue2: On the 13th Nov I openened a new contract at Centurion ...
Shocking service from MTN having been a client for almost 20 years. 10 month old iPhone has speaker problem. 21 Days is general service time - unbelievable length of time - how do you manage without the phone? No support during that time for phone. So I hand in my phone make other plans for a back ...