I received a bill of R1829.33 for my 3 contract phones and my query is about the R844.83 for data calls on 0735024558 that I was charged even though I don't use internet that much. I logged a query on 16/10/2013 with Ref # 105170194 and again on 28/10/2013 with Ref# 105513682 and spoke to Bianca. ...
Last month when I phoned MTN I was advised that I should pay R1040 to get my account up to date for the two months in areas and the month of October. My next payment will be on the 20 November 2013. I phone TODAY (18/11/2013) to find out exactly how much to pay as agreed on the 20 November 2013 and ...
I went into my local MTN branch (Hemingwasy) to get one of my data sim cards cancelled and give notice on the other one. Due to them being data packages, I did not know the "cellphone number" attached to these simcards in my ipad or computer modem (flash stick).. The lady in the shop ...
Hi I just wanted to acknowledge the great service and attitude of the MTN staff at the Westgate branch (the one next to Clicks). The staff was friendly and really made my morning, Pimani and Judith were especially welcoming. Thanks guys you made me feel like I was hanging out with my friends ...
I tried ringing the Insurance side of MTN this morning, to inquire as to what steps to take with regard to a phone being (I pay monthly installments on Insurance for 3 phones and have done since 1995 when I first signed up with them) - I had to eventually hang up after waiting for 45 minutes to ...
On the 24th of October I purchased 2gb internet bundle which was on a promotion where you get an additional 1 GB for free. MTN consultant told me about the 2 to 24 hours turnaround time for the data to be loaded. But within 10 minutes of purchasing I received an sms from MTN confirming my purchase ...