I have had my contract for about a year. It was always R389.90. That is what I paid EVERY month for a year. Now suddenly my account has gone up to R555.01 to R717.22!!! Your reply to me is that my usage has never gone over the 2gigs allocated to me until now. I haven't changed ANYTHING! The FISHY ...
I phoned MTN to port my number over. Decided on the 200 Anytime Contract as it WAS SUPPOSED TO INCLUDE 200 sms. WHAT THEY FAILED TO TELL ME (AND WHICH WAS PICKED UP ON THE RECORDING) IS THAT YOU ONLY GET 25 SMS TO OTHER NETWORKS - THE BALANCE IS ONLY APPLICABLE FOR MTN NUMBERS. SAME THING WITH THE ...
Took out a contract with MTN, debit order. They then started deducting TWICE a month as it was 'not showing' in their account! then I changed to pay via EFT and everytime had to send through a payment confirmation. THREE TIMES now they have disconnected my phone due to the money 'NOT SHOWING' in ...
Because of the bad reception (poor signal) where I stay (in the middle of Gauteng!!!) I requested MTN to install a booster at my house. Our household holds 5 contract with MTN. The booster was eventually installed after about a month of phone calls and follow-up from my side. The service has now ...
A0371775 (called 01/11/13 - 8:44am - mokgetsi- ref: 105674756 ; cancel promo service fee - ref: REQ2860554 --- ref - call 06/11/13-gillian-105829529 (ref:105979933-tlaki - 11/11/13); (ref:106112213 - gift maroos - call dated 14/11/13). you billed me for my last bill - R338.00, what part of the ...
The reason for my complaint is that the call center is messing me around, my debit order was change to cash payment without my knowledge, and with no payment deducted from my account I was handed over to ITC now I cannot purchase the car that I wanted to just because one person cannot do their job ...