AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Mtn opening accounts without authentification | #261633

Mtn
Mtn opening accounts without authentification

I opened a 3G account with mtn early this year. in May/June someone opened 3 additional mtn cell accounts under my name. i called mtn to close the accounts in mid august (sending them an affidavits). By end of august 3 new accounts were oped again. mtn said they will investigate the matter but til now they are debiting me for accounts that i did not open. which is 2-3 times my contract amount. No invistigation has been launched. i believe its an inside job because whoever is doing this is not doing the same with my other accounts. It seems like as long as u have an account with mtn, anyone can open new lines with you details and you have to pay for it. and mtn will do nothing to get you out, they are making money after all. i now have to go to the police.

Date:

Company: Mtn

Country: South Africa

Category: Telecommunications

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