I'm so disappointed with mtn and i think i will quit from it. Previous month i made some calls two if not one in last than 4 minutes with a top up 100 airtime and the airtime was exhausted in less than 4 minutes. This month same thing happen i made few calls in less than 5 minutes but different ...
I have been trying days on end to get through to the call centre to cancel the insirance on my contract but instead I hold for 30 minutes to an hour waiting to go through to a consultant to no avail, I even sent an email today but still I did not receive a response, and this is not the first Time I ...
My daughters phone was lost/ and we did a sim swop. The new sim since yesterday has still not been activated. I have contacted MTN directly and they asked me which branch and transfered me "somewhere" and I was told that it shows active on system so switch off phone and on again. That did ...
So after waiting a week for a phone, the lady at the shop told me: your phone will be here on Friday... than on monday 2013-11-18, sir we have to complete your application form first, Wednesday... still waiting for application to be approved... Thursday... you can come and collect your phone... ...
It has taken some 3 weeks of trying to move my corporate cellphone (renewal date imminent) onto a private contract. 1st week was approx. 4 visits to MTN Tygervalley, fully armed with all the necessary Corporate permissions, application forms, supporting credit documents etc. Every time, a different ...
I'm losing airtime and i'm not phoning anyone. This has been happening for a while. I went to an MTN store. THey changed some settings on my phone but yet I am still losing airtime. I've been trying to phone MTN but cannot get though at all. I've tried several of their numbers for the last week. ...