That is not an answer, when I had already told u when I had "purchased" the 24hour bundle, you reply stating thee exact same thing! This is outrageous I have been without a phone for more than 2weeks now!! How does a person use over 6gigs in 24hours!!! I demand a valid reason! ...
What is it about Mtn that they feel they don't need to respond to their customers queries? Why should they feel it is okay to deliver such poor service? Communication, communication, communication. How strange that a so-called communication company should need lessons in communicating??? MTN Just ...
I entered an MTN8 competition on radio. The prizes were a Blackberry 9790 smart phone and R2000 mobile money. On the 1st Oct some courier delivered the phone only. Out of confusion I didn't know what to do. I opted to visit any MTN shop. I found myself in one of those at Mall of the North ...
I purchased a R10 Pay As You Go voucher, and tried to scratch it to get the recharge numbers. I did not realise that it had to be opened. When I opened it all the numbers except 5 had been blacked out. The call centre said they need 8 numbers plus serial number. I asked to speak to the supervisor ...
I got a new iPhone 5c with my upgrade and after 2 days it acted as though the headphones were in even though they were not. This meant I could not hear at all when making calls unless I put the headphones in. When I took the phone back to mtn they were willing to replace it but as they had no stock ...
I had an upgrade on my contract in Feb 2013, took a Blackberry 9360. Started experiencing SOS problems with the phone, it would drop and pick up signal at random all the time. The phone became useless, couldn't receive or make calls or anything else required to use the phone. Booked it in with MTN ...