I called mtn 808 and I was querying either cancelling my contract or downgrading i get transferred from callcentre to rentions and then I get a quote for a cancellation the lady gives me an amount she then gives me a possible fee for downgrading and asks me to hold on to go back to call centre for ...
I have paid all fees to re-activate my account with MTN (through VVM), but nobody from MTN reverts to inform me of the next step to continue with the contract. I have been to Mall@Reds store & Centurion Store and contacted VVM, and every time I speak to a new person and the information keeps on ...
I renewed my MTN Contract just over 6 months ago, I took the blackberry Z10, I used just over 6 months and I it went faulty, I took it to MTN Pavilion, they took forever just to find out that they couldn't fix it, they replaced it with a refurbished phone, I made a big fuss but the manager said it ...
My contract is up for renewal and I have been told that I have to pay the upgrade fee to keep my contract active with MTN. I just feel that its unfair for the service provider to require a fee when one is keeping the business with them. in this time and era, I feel it is so easy to shift to a ...
All I wnat to do is stop my contract! The 24 months have passed yet its been a nightmare changing to pre-paid! Instead I get hit with a bill almost twice as high as my normal bill! JUST CHANGE THE CONTRACTS TO PRE-PAID! I don't need another call centre agent telling me they need to email the ...
Due to circumstances out of my reach my mtn account could not be paid for several months. However, I did make arrangements with mtn every month. My account was suspended, which I duly understand. Now that I am trying to contact mtn in order to pay my account and and get my sim unsuspended and ...