I got a replacement phone with MTN and i told them specifically not to activate or charge me for another simcard or additional contract as i wasnt taking out another contract, but simply just getting a replacement phone. this phone was delivered with this new simcard and the delivery guy told me to ...
I Booked in the broken phone MTN gave me when I took out a new contract. The screen goes funny sometimes, the battery life doesnt last and most importantly the phone loses signal. Now you Service Centre rejects it and tell me there is nothing wrong with the phone The store calls Thato and Karedi ...
Thanks to a burglary in Dec 2012 which resulted in a SIM card being while I was away for a weekend, and despite the fact that I only knew of the loss (and reported it immediately on my return) MTN saw it fit to hold me liable for a R20000 phone account. While I am busy paying off this account, MTN ...
Has MTN absolutely no consideration for its subscribers by sending their SPAM mail at 3:30am to lodge my objection. Just another example of how most corporate organisation in S A have total contempt for their clients. ...
Renewed my contract 4 months ago, first month went smooth, than the following month my accounts was double. And each month it rise! I suspect something was wrong, went to MTN Paarl Mall, baddest and laziest service ever. They say they will come back after 4 to 5 days... and its been 5 weeks and no ...
Me, the service and repair centre as well as the Mtn shop has been trying since yesterday, after i paid the excess they required to reach the insurance centre. I know for a fact that mtn repair centre has logged msg to them twice this morning, and the shop said they, including yesterdays, mailed ...