I have two contract with Mtn one which is a cell phone and a Broadband 2G which I have been paying well an amount of R279.00 until recently when mtn billed me R1843.64 which I was told that it was because I had used 8Gig of data, which is different to what I had spent which was 5 Gig, a query was ...
I received a new device from MTN Direct, I was instructed to call 0831239622 to activate the sim card. Four days later it was inactive even though I tried a number of times to contact the call centre to speak to a agent, the call disconnects. I then visited a service consultant, Boitumelo, at the ...
It is over two months and have still not received THE PROMISSED CREDIT.Spoken to NICOLE, DENEL, KEAGAN and Gerry[ who is the MANAGER ] PROMISSED to come back. Still WAITING. MTN never call back but just PROMISES!!! ...
I have been trying for months to log into FREE SMS. The captcha does not work, Does anyone do proper testing??? A few years ago I had the same problem but one had to phone in. My account password was reset for no reason and I have been trying to log into free sms for months. the system is slow and ...
I have written to them on twitter and they first responded and now just ignoring me. The network quality is so poor and they want an email rather then just calling. I almost made the mistake of thinking I pay them for a service. ...
Sent and email to the CRO and to the COverage dept. technician, called the covered dept today, got transferred from pillar to post and then put on hold for 14 mins but still no help.during the march this year an annentta was installed in my premimes to improve my network coverage for my wifi router ...