I have lost /-R 17, 500.00 as a result of my sim card been. Last week Wednesday, I emailed MTN and asked for them to: 1. Find out why they were voice calls allowed on the data contract 2. Why my statements were never emailed to me. Had it been done, I would have only lost about /-R2, 000.00. 3. ...
I have 4 contracts with MTN. We have been having ongoing problems with our internet account. Even though we don't use the broadband to that extent, we are charged amounts over and above the 149 Rand for 2 Gig/month as before since June. I tried to sort this out last month, but all I received was a ...
Good day, for months we are reporting the MTN signal in Wingate Area. We are a few people in the same area and have been in contact with the Call Centre for MTN via VENESSA and ZIZAKELE. Both of them constantly tells us that there is no problem with the signal. We cannot get calls or make any calls ...
26 November 2013 - This morning I woke up to find my service suspended due to me having "exceeded my credit limit". I phoned the call centre (from your MTN cell dial 808) only to have a recorded message saying MTN are "sorry for the inconvenience". After being on hold for 14 ...
I am on AnyTime 200. My Credit limit was R750. I use Afrihost APN for mobile data because MTN's rates are too high. This month my phone upgraded it's android version and defaulted back to the myMTN APN without my knowledge. I received an SMS the next day (9 hours after using my phone last) ...
My smartphone has been in for repair 9 times in less than 18 months. Mtn has had the phone for in excess of 4 months. I am a business contract subscriber. The guarantee of two years is meaningless. They will not replace the phone, despite all repairs having failed. The fault is on the phone, it has ...