The 3G services went down on Monday 25/11/2013 at 4pm, i reported the problem at 5pm. Sins then nobody can tell me when the problem will be fixed, they can only tell me that it is allocated to a contractor. The problem is with the tower closest to my house My business are losing money because of ...
I CALLED IN ON 26 NOV 2013 TO COMPLAINT ABOUT MY CELLPHONE LINES BEING SUSPENDED WHILE MY ACCOUNT WAS UP TO DATE. TO MY SURPRISE ENTER THE ARROGANT ONE () THABO TIISETSO, I EXPLAIN MY PROBLEM AND EVEN MENTIONED THAT MTN WAS INDICATING IT IS AWARE OF THE PROBLEM BUT TO MY SHOCK THIS IS SO RUDE AND ...
Did an upgrade from iPhone 4s to i5s. Received my phone via MTN Direct last Tuesday 19/11. Since then, i am having trouble connecting to 3G in the same areas i use to connect with my 4s. As soon as i start browsing, it jumps to Edge. Not to mentioned the No Service i get every now and then. People ...
I turned on my phone yesterday morning and found out that was no signal. I restarted my phone and there was still no signal. Moments later I received an sms from mtn saying I've reached my credit limit of R450.00. Taking into account, a debit order goes off every month and I never reach my credit ...
I handed my 5 month old Samsung S4 in for a warranty assessment due to a faulty battery. All paper work for the warranty assessment completed by MTN staff indicated that the phone was in good condition. However the phone was rejected for the warranty assessment due to a deep dent on the phone. I ...
I called mtn on 808 opt yesterday to enquire about my insured phone that has been taken for repairs but they said i should call 083 123 6084, which i did and held on the line for more than 18 minutes not once but 11 times with no luck. IS THIS THE KIND OF SERVICE AM I PAYING FOR??? ...