My phone was in September and I called MTN to suspend my line, which was done, I called again the beginning of October and spoke to Patience at the retention dept whom i requested to cancel my contract and the number since I was not interested in keeping both, she told me my request has been ...
I bought a laptop on a contract which came with modem that offeres 75MB per month which allow me to use data even if the 75MB is finished. Took contract 2011, I never had a problem with MTN till 2 past months. End of september I was billed R 812.28 for 21/06/13 to 20/07/2013. I phoned and ...
I had bought a prepaid USB modem on friday 22 November 2013.Jonathan informed me that he was not able to issue me with a receipts and will send it to me later on, through my email and i agreed. I went back on saturday, 23 November to check as i had not received it and was informed by Simmone (who ...
On the 26th of August, MTN made deductions from my account to the amount of R1415.71. Having had a contract with Autopage for a modem, which I cancelled after the contract had lapsed/expired, I thought the deduction may have been for data I may have used outside my contract. I ignored the incident. ...
Hello Peter I am extremely dissatisfied with the level of service that I have received from MTN since the inception of my new cell phone contract in May 2013. I have sent a letter of complaint to complaints@mtn on the 28th of October2013, (Reference: 7234162). Im still waiting for a response. MTN ...
I recently wrote on here complaining about the service from mtn. The response I received was that I did not quote the imei number well here it is 356535058352472.To recap, I got an mtn contract for the sony experia z about 4 months ago. About a month ago it stopped charging so I took it to the ...