AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN deducting from my account without my consent | #269062

Mtn
MTN deducting from my account without my consent

On the 26th of August, MTN made deductions from my account to the amount of R1415.71. Having had a contract with Autopage for a modem, which I cancelled after the contract had lapsed/expired, I thought the deduction may have been for data I may have used outside my contract. I ignored the incident. 23 September 2013, MTN makes a deduction of R1000.00 to my accounts, i tried calling numbers, no luck. 25 October 2013, MTN deducts R964.99, the next day I wen to the bank, informed them to reverse this transaction, which they did. I then tried to get the details of the people making this deduction on behalf of MTN, I was told it is Standard Corp and Merchant Bank and I was given a number which i called. they were kind enough to give me MORE MTN contact numbers which i called with no avail. 25 November, MTN deducts R1941, 38. The numbers i have tried calling, beep and no one answers. I am sick of this, I want my money back, I will be posting this on consumer watch as well.

My hard earned cash,!!! I want my money back

Date:

Company: Mtn

Country: South Africa   City: South Africa

Category: Telecommunications

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